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Support of sales and project management in day-to-day business
Maintenance of the inquiry portals
Creation of the customer inquiry in the ERP system and forwarding to the specialist departments
Execution of supplier inquiries (material, electroplating, purchased parts, etc.)
Compilation of documents for the preparation of the offer
Presentation creation
Preparation of sales meetings
Telephone customer service
Research activities
- Complete order processing up to invoicing
- Deadline monitoring
- Backlog tracking
- Monitoring EDI imports
- Conducting customer correspondence in German and English
- Requirement message to production planning/purchasing
- Monitoring cosignation camp
- Processing of Intrastat, supplier declarations, arrival confirmations
- Master data maintenance